How We Rate

1. Why Our Rating System Exists

Most casino “ratings” you see online are not ratings at all. They are vague praise with no method behind it. That is useless to you, especially in the offshore market where access is easy but trust is not. Our rating system exists to answer one question: if you deposit, play, and withdraw like a normal UK player in 2026, how likely is the experience to be clean and predictable?

We are not affiliated with casinos and we are not getting any commissions from them. That lets us judge platforms on outcomes instead of marketing. It also means we can say when something looks risky without worrying about whether we upset a brand.

2. The Core Categories We Score

We score platforms across categories that match what you actually feel as a user: access reliability, payment reality, rules clarity, support quality, and user control. We do not treat “big bonus” as a shortcut to a high score because big bonuses often create the worst withdrawal friction.

We also keep the system simple. If a category affects your ability to get money out or keep control, it matters more than decoration.

3. Access and Stability Testing

We start by checking whether the site is reachable on typical UK mobile connections and whether it stays stable under normal conditions. A platform that works at 10 a.m. but collapses every Friday night is not useful. We test loading times, navigation speed, and game stability, especially on mobile, because that is where most users play.

We also pay attention to domain behaviour. If a site constantly changes URLs without explaining it, you may lose access unexpectedly. Access is the entry ticket, but stability is what keeps the platform usable.

4. Payments and Withdrawal Behaviour

This is the heart of the rating. We treat withdrawals as the main test because that is where weak operators reveal themselves. We check what methods are offered, but we also check how those methods behave. A site can list many options and still process poorly.

We pay attention to whether the site uses automated approval for crypto withdrawals, whether it imposes pending periods, and whether it changes requirements mid-withdrawal. We also watch for hidden friction like sudden extra verification demands that appear only after you request a payout.

We encourage you to copy this approach: deposit small, withdraw small, then scale. That is the safest way to learn the truth.

5. Terms, Bonus Rules, and Real-World Fairness

Terms matter because they decide whether you keep winnings. We read bonus rules as if we are trying to break them, because that is how you find traps. We focus on max bet limits, restricted games, contribution rules, expiry windows, and max cashout caps.

We also check whether a casino clearly explains how bonuses affect withdrawals. A trustworthy operator makes rules easy to find and easy to understand. A risky operator hides key restrictions in long, messy terms and relies on you giving up before you find the relevant clause.

6. Customer Support Under Pressure

Support quality often decides whether a dispute becomes a quick fix or a long fight. We test support before depositing and after deposits. We ask direct questions about withdrawal limits and timeframes. We also ask scenario questions, like what happens if a blockchain transaction is delayed or if a game disconnect occurs mid-session.

We score higher when support answers clearly, references the correct policy, and treats you like an adult. We score lower when support uses vague reassurance, avoids specifics, or blames the user automatically without investigation.

7. Responsible Gambling and Player Control

We treat responsible gambling tools as part of platform quality, not as a polite add-on. If a casino gives you no meaningful control, that is a negative. We look for deposit limits, timeouts, and self-exclusion options that can be set directly inside the account, without needing to negotiate with support.

We also state this clearly: if you installed Gamban as a protection tool because you were struggling, trying to find Casinos Not On Gamban may be a sign you need support more than access. If that feels true for you, reach out for help.

[GamCare](https://www.gamcare.org.uk) | [GamStop](https://www.gamstop.co.uk) | [BeGambleAware](https://www.begambleaware.org)

8. How We Turn Scores Into Rankings

We balance the categories with common sense. A casino can have a huge game library, but if withdrawals are unpredictable, it cannot rank high. A casino can have a beautiful interface, but if support is evasive, it drops. We are not trying to crown a “winner”. We are trying to help you avoid regret.

We also accept that the offshore market changes quickly. A site that is fine today can degrade later. That is why we focus on method and behaviour rather than hype. If you use the same process we use, you will make better choices even when the market shifts.